Privacy Policy & Terms of Service
Last Updated: January 20, 2026
At Silvergrounds, we are committed to building trust through transparency. We understand that buying or selling a property is a significant financial decision, and we value the privacy of your personal information. This policy outlines how we collect, use, and protect your data, as well as the terms governing the use of our platform.
By accessing or using the Silvergrounds website and services, you agree to the terms outlined below.
1. Data Collection
We collect information necessary to facilitate real estate transactions and improve our services. This includes:
- Personal Identification Information: Name, email address, phone number, and mailing address provided when you request an offer or contact us.
- Property Details: Address, property condition, ownership history, and financial details related to the property (e.g., mortgage balance) necessary for valuation.
- Technical Data: IP address, browser type, and usage patterns collected via cookies to enhance website performance and user experience.
2. How We Use Your Information
Your data is used strictly for legitimate business purposes:
- To generate fair cash offers for your property.
- To communicate with you regarding your transaction, including updates, scheduling, and closing details.
- To verify identity and prevent fraud.
- To improve our website functionality and customer service.
- We do not sell your personal contact information to third-party marketing agencies.
3. Data Security
We implement industry-standard security measures to protect your information.
All sensitive data transmitted via our website is encrypted using Secure Socket Layer (SSL) technology. Access to your personal information is restricted to authorized personnel (e.g., transaction coordinators, title specialists) who need the information to perform their specific job duties. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
4. Your Rights
Depending on your location, you may have specific rights regarding your data:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Correction: You may request that we correct any incomplete or inaccurate information.
- Right to Deletion: You may request that we delete your personal data, subject to certain legal obligations (e.g., retaining transaction records for tax purposes).
To exercise these rights, please contact our support team at privacy@silvergrounds.com.
5. Terms of Service
Service Description
Silvergrounds operates as a real estate investment firm and brokerage. We provide direct offers to purchase properties and facilitate real estate transactions. An offer generated on this site is preliminary and subject to property inspection and title verification.
User Conduct
By using our site, you agree not to provide false or misleading information regarding property ownership or condition. You agree not to use the site for any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of Silvergrounds and is protected by copyright laws. You may not reproduce, distribute, or create derivative works from this content without express written permission.
Limitation of Liability
Silvergrounds shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services or website.
Questions or Concerns?
If you have any questions about this Privacy Policy or our Terms of Service, please contact us. We are happy to clarify how we work.